Show Desktop Version

Documents and Policies

Here, you will find any documentation regarding your fiber service.  Need another channel list?  It’s here.  Need another copy of your service agreement?  Got you covered.  All of our documentation will require a suitable PDF viewer installed on your computer, such as Adobe Reader (click here to download).  Some web browsers also have this capability built in.

Broadband Copyright Infringement Policy Click Here!
DMCA Designated Agent Click Here!
Parental Controls Guide Click Here!
Online Safety Guide Click Here!
goBEC Service Agreement Click Here!
goBEC Privacy Policy Click Here!
Static IP Request Form Click Here!
National Deaf/Blind Equipment Distribution Program Click Here!
Section 255 - Telecommunications Access for People with Disabilities Click Here!
21st Century Communications and Video Accessibility Act of 2010 Click Here!
CVAA Accessibility Customer Service Plan Click Here!
CVAA Notice of Program Accessilibity Click Here!
FCC Section 504 Handbook - 4th Edition Click Here!
Policy Statement regarding Customer Proprietary Network Information Click Here!
Net Neutrality Policy Click Here!
Battery Backup Policy Click Here!